Frequently Asked Questions
Everything you need to know about your next adventure with Escapade Sports.
What is your return policy for sports equipment?
We offer a 30-day return policy for most unused items in their original packaging. Please note that for hygiene reasons, swimwear and undergarments cannot be returned once opened.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your gear ready for a weekend event.
Do you offer warranties on high-end gear?
Yes, all technical equipment and electronics sold by Escapade Sports come with a standard manufacturer's warranty. Specific duration depends on the brand and product type.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you provide international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.